1. Your Consent (PLEASE READ CAREFULLY!)
IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESSAND/OR USE THE SERVICE IN ANY MANNER WHATSOEVER.
2. Types of information we may collect from our Users
We may collect three types of data and information from our Users:
i. Personal Information, which is informationthat identifies an individual or may with reasonable effort identify anindividual, either alone or in combination with other information, all unlessanonymized. Such as name, email, address, location and date of birth. Sometechnical parameters may also be considered as Personal Information, such as IPaddress and UDID (Unique Device Identifier), and; ii. Health, Wellnessand Nutrition Related Information (“Health Information”), which is Personal Information that correspondsto a measurement of your physical/mental objective an/or subjective state andnutrition data, such as height, weight, sleep habits, food, caffeine and waterintake, heart rate, breath data, real-time assessment of carbohydrateavailability and metabolic fuel use as measured via use of the Lumen Device andthrough the Lumen App, as well as body activity data, such as types ofexercise, number of steps, speed and distance and any Personal Information wederive from such information; and iii. Non-personalInformation, which is non-identifying and without reference to the identity ofany User, such as technical data that is necessary for the performance ofthe Service, for example app analytics, taps and inputs, Wi-Fi networkinformation, operating system, mobile device type, Lumen Device technicalinformation, browser and keyboard language, the 'click-stream' and activitieson the Service, and the period of time the Service were used and related timestamps.
For the avoidance of doubt, any Non-personal Information connectedor linked to any Personal Information shall be deemed as Personal Informationas long as such connection or linkage exists. In this context it is importantto note that Health Information is included within the category of PersonalInformation for the purposes of this Agreement.
3. How do we collect information?
We collect personal information from youand any devices (including mobile devices) you use when you: use or access ourServices, register for an account with us, provide us information on a web formor other text field, update or add information to your account, or throughcorrespondence you and we conduct with each other.
More specifically we collect and use thefollowing categories and types of information:
4. The Purposes and Legal Basis of the Collection, Processing and use of Information
5. Sharing Information with Third Parties
6. Storage, Transfer and Retention of your Information
7. Your Rights: Deletion, Withdrawal of Consent, modification or obtaining a copy of Personal Information
If the law applicable to you grantsyou such rights, you may ask to access, correct, or delete your personalinformation that is stored in our systems or that we otherwise control. You mayalso ask for our confirmation as to whether or not we process your personalinformation or ask to withdraw any consent you have previously provided to MetaFlow in connection with our use and processing of your Personal Information.Exercising such rights of deletion and/or withdrawing such consent may resultin our inability to provide you with our Services and in such event, we maynotify you of termination of our engagement with you or otherwise ceaseproviding you with our Services.Subject to the limitations in law, youmay request that we update, correct, or delete inaccurate or outdatedinformation. You may also request that we suspend the use of any personalInformation the accuracy of which you contest while we verify the status ofthat data.Subject the limitations in law, youmay also be entitled to obtain the Personal Information you directly providedus in a structured, commonly used, and machine-readable format and may have theright to transmit such data to another party.If you wish to exercise any of theserights or withdraw your consent, please contact us at: email@example.com. Whenhandling these requests, we may ask for additional information to confirm youridentity and your request. Please note, upon request to delete your PersonalInformation, we may retain such data in whole or in part to comply with anyapplicable rule or regulation and/or response or defend against legalproceedings versus us or our affiliates, or as we are otherwise permitted undersuch law applicable to you. To find out whether these rights applyto you and on any other privacy related matter, you can contact your local dataprotection authority if you have concerns regarding your rights under locallaw.
To open an Account on our Services, you mustbe over the age of eighteen (18). Without relieving you of your responsibilityto comply with the TOU and the terms hereof we reserve the right (withoutobligation) to request proof of age at any stage so that we can verify thatminors under the age of eighteen (18) are not using our Services.In the event that it comes to our knowledgethat a person under the age of eighteen (18) is using our Services, not inaccordance with the abovementioned terms, we will prohibit and block such Userfrom accessing our Services and will make all efforts to promptly delete anyPersonal Information (as such term is defined in herein with regard to suchUser).
9. Local Storage and Third Party Software/Service, Cookies and other Tracking Technology
10. Direct Marketing
By registering to our Services and/orproviding us with your e-mail address or any other contact information(including without limitation through any form on our Website), you expresslyagree to receive promotional content, messages or calls from Meta Flow or ourpartners (acting on our behalf). Accordingly, we or our affiliatedrepresentatives, shall be permitted to call you or send you promotional contentor messages by e-mail, SMS, direct text messages, marketing calls and similarforms of communication.If you wish not to receive such promotionalmessages or calls, you may withdraw your consent by sending a written notice toMeta Flow by email to the following address: [insertemail address]or by pressingthe “Unsubscribe” link contained in the promotional communications you receive.Please note that we may also contact you withimportant information regarding your use of our Services and/or Website. Forexample, we may notify you (through any of the means available to us) ofchanges or updates to our Services, payment issues, service maintenance, etc.You will not be able to opt-out of receiving such service messages.
11. How We Protect Personal Information
We maintain administrative, technical andphysical safeguards designed to protect Personal and Health Information weobtain through Meta Flow's Services, against accidental, unlawful orunauthorized destruction, loss, alternation, access, disclosure or use. OurServices, or parts thereof, are hosted on AMAZON AWS, which provides advancedsecurity features. Meta Flow employs industry standard security procedures,including secured transmission protocols, SSL and advanced authentication. However, we do not and cannot guarantee thatunauthorized access will never occur.We urge you to use the strongest password combination available onyour mobile device and employ reasonable physical security means to protectunauthorized access.
13. Notice of Electronic Disclosure
Subjectto and in accordance with the terms hereof, PHI may be stored, processed,conveyed, and in some instances, disclosed in an electronic format. Meta Flowwill provide you with a written notice and request a separate authorization inthe event of electronic disclosure as authorized or required by state orfederal law.
14. General Information
15. Have Any Questions?