1. Your Consent (PLEASE READ CAREFULLY!)
IF YOU DISAGREE TO ANY TERM PROVIDED HEREIN, YOU MAY NOT ACCESS AND/OR USE THE SERVICE IN ANY MANNER WHATSOEVER.
2. Types of information we may collect from our Users
We may collect three types of data and information from our Users:
i. Personal Information, which is information that identifies an individual or may with reasonable effort identify an individual, either alone or in combination with other information, all unless anonymized. Such as name, email, address, location and date of birth. Some technical parameters may also be considered as Personal Information, such as IP address and UDID (Unique Device Identifier), and; ii. Health, Wellness and Nutrition Related Information (“Health Information”), which is Personal Information that corresponds to a measurement of your physical/mental objective an/or subjective state and nutrition data, such as height, weight, sleep habits, food, caffeine and water intake, heart rate, breath data, real-time assessment of carbohydrate availability and metabolic fuel use as measured via use of the Lumen Device and through the Lumen App, as well as body activity data, such as types of exercise, number of steps, speed and distance and any Personal Information we derive from such information; and iii. Non-personalInformation, which is non-identifying and without reference to the identity of any User, such as technical data that is necessary for the performance of the Service, for example app analytics, taps and inputs, Wi-Fi network information, operating system, mobile device type, Lumen Device technical information, browser and keyboard language, the 'click-stream' and activities on the Service, and the period of time the Service were used and related timestamps.
For the avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists. In this context it is important to note that Health Information is included within the category of PersonalInformation for the purposes of this Agreement.
3. How do we collect information?
We collect personal information from you and any devices (including mobile devices) you use when you: use or access ourServices, register for an account with us, provide us information on a web form or other text field, update or add information to your account, or through correspondence you and we conduct with each other.
More specifically we collect and use the following categories and types of information:
4. The Purposes and Legal Basis of the Collection, Processing and use of Information
5. Sharing Information with Third Parties
6. Storage, Transfer and Retention of your Information
7. Your Rights: Deletion, Withdrawal of Consent, modification or obtaining a copy of Personal Information
If the law applicable to you grants you such rights, you may ask to access, correct, or delete your personal information that is stored in our systems or that we otherwise control. You may also ask for our confirmation as to whether or not we process your personal information or ask to withdraw any consent you have previously provided to MetaFlow in connection with our use and processing of your Personal Information.Exercising such rights of deletion and/or withdrawing such consent may result in our inability to provide you with our Services and in such event, we may notify you of termination of our engagement with you or otherwise cease providing you with our Services.Subject to the limitations in law, you may request that we update, correct, or delete inaccurate or outdated information. You may also request that we suspend the use of any personalInformation the accuracy of which you contest while we verify the status of that data.Subject the limitations in law, you may also be entitled to obtain the Personal Information you directly provided us in a structured, commonly used, and machine-readable format and may have the right to transmit such data to another party.If you wish to exercise any of these rights or withdraw your consent, please contact us at: firstname.lastname@example.org. When handling these requests, we may ask for additional information to confirm your identity and your request. Please note, upon request to delete your PersonalInformation, we may retain such data in whole or in part to comply with any applicable rule or regulation and/or response or defend against legal proceedings versus us or our affiliates, or as we are otherwise permitted under such law applicable to you. To find out whether these rights apply to you and on any other privacy related matter, you can contact your local data protection authority if you have concerns regarding your rights under local law.
To open an Account on our Services, you must be over the age of eighteen (18). Without relieving you of your responsibility to comply with the TOU and the terms hereof we reserve the right (without obligation) to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using our Services.In the event that it comes to our knowledge that a person under the age of eighteen (18) is using our Services, not in accordance with the above mentioned terms, we will prohibit and block such User from accessing our Services and will make all efforts to promptly delete anyPersonal Information (as such term is defined in herein with regard to suchUser).
9. Local Storage and Third Party Software/Service, Cookies and other Tracking Technology
10. Direct Marketing
By registering to our Services and/or providing us with your e-mail address or any other contact information(including without limitation through any form on our Website), you expressly agree to receive promotional content, messages or calls from Meta Flow or our partners (acting on our behalf). Accordingly, we or our affiliated representatives, shall be permitted to call you or send you promotional content or messages by e-mail, SMS, direct text messages, marketing calls and similar forms of communication.If you wish not to receive such promotional messages or calls, you may withdraw your consent by sending a written notice toMeta Flow by email to the following address: email@example.com or by pressing the “Unsubscribe” link contained in the promotional communications you receive. Please note that we may also contact you with important information regarding your use of our Services and/or Website. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt-out of receiving such service messages.
11. How We Protect Personal Information
We maintain administrative, technical and physical safeguards designed to protect Personal and Health Information we obtain through MetaFlow's Services, against accidental, unlawful or unauthorized destruction, loss, alternation, access, disclosure or use. OurServices, or parts thereof, are hosted on AMAZON LAWS, which provides advanced security features. Meta Flow employs industry standard security procedures, including secured transmission protocols, SSL and advanced authentication. However, we do not and cannot guarantee that unauthorized access will never occur.We urge you to use the strongest password combination available on your mobile device and employ reasonable physical security means to protect unauthorized access.
13. Notice of Electronic Disclosure
Subject to and in accordance with the terms hereof, PHI may be stored, processed, conveyed, and in some instances, disclosed in an electronic format. MetaFlow will provide you with a written notice and request a separate authorization in the event of electronic disclosure as authorized or required by state or federal law.
14. General Information
15. Have Any Questions?