Due to high demand, orders made today will ship in March
14 DAY RETURN POLICY
1 YEAR WARRANTY
What you get
Custom wellness plans
Daily metabolism insights
Daily personalized meal plans
Workout nutrition guidance
iOS / Android
Premium customer support
iOS compatibility (iOS 8 and higher) iPhone 6 and more recent
Android compatibility (5.0 and higher) Recommended higher than 720 x 1280 pixels Bluetooth connectivity Bluetooth Low Energy needed
Application connectivity Apple Health Kit Google Fit
*Cannot be set up from a computer
Conditions of use Not water resistant or water proof Operating temperature: 15°C to 40°C (59°F to 104°) Storage temperature: -30°C to 70°C (-22°F to 158°)
Sensors CO2 sensor
Single battery charge lasts Up to 14 days in normal use Lithium polymer battery Dimensions and weight Lumen device: 102mm x 41.4mm x 33.3mm, 75g Docking station: 14.5mm x 79.5mm x 68mm, 145g Connections: USB-c
When will I receive my Lumen device?
If you order Lumen today, your Lumen Device and accessories will be shipped and delivered in March 2020.
Can multiple people share one device?
Lumen is designed to be used by one individual at a time. While it is possible for two people who live in the same home to share a single device, we do not recommend it for a number of reasons:
1. Each user will need to download the Lumen App separately to their phones and create their own profiles. 2. In order to unlock your day and receive your meal plan, you'll need to complete a morning breath measurement. 3. Sharing a device makes it difficult to use Lumen consistently on a daily basis, leading to lower rates of success in reaching health goals. Our testing shows that users who use Lumen throughout the day are statistically more likely to succeed in their goals.
What is the return policy?
If you are not completely satisfied with your Lumen Device, you are entitled to return your Lumen Device and receive a refund within 14-days from the time that the device was delivered. Please read the full details of the refund policy HERE.
What is the warranty?
There is a one-year warranty on the hardware of the device and charging dock. You can read the full details of the warranty HERE.