This Privacy Notice applies to Consumers residing in the State of California (hereinafter the "California Privacy Notice" or "Notice"), who are entitled to certain rights and protections with respect to their Personal Information under the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and the California Consumer Privacy Act Regulations enacted thereunder (the "CCPA").
In the preceding 12 months, we have collected and/or disclosed the following categories and types of personal information from California consumers, and intend to continue doing so subject to the requirements under the CCPA:
We collect and disclose your personal information for the following business and commercial purposes: to provide, operate and improve the Services; verify the identity of our Users; personalize the Services and content provided to you, to customize and improve your use experience of the Services, and to enable you to retrieve your information; to be able to contact Users for the purpose of providing them with technical assistance, support, handle requests and complaints and collect feedback; send you updates, notices, notifications, and additional communications regarding the Services; study and analyze the information on an aggregated, statistical basis to discover patterns and anomalies, to study complications and treatment methods and improvements, and other health related research and development; enable us to further develop, customize and improve the Services based on Users’ common preferences, uses, third party services, features and functionalities, statistical and research purposes, attributes and anonymized data etc.; prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities; display or send to you marketing and advertising material and general and personalized content and advertisement via the Services, the Website, email, postal mail, telephone, mobile devices and/or when you visit other sites; perform functions or services as otherwise described to you at the time of collection; and comply with any applicable rule or regulation, to protect our legal interests and/or respond to or defend against (actual or potential) legal proceedings against us or our affiliates.
Third parties to whom we disclose Personal Information for our business and commercial purposes include our affiliated companies; Third Party Service Providers, including hosting, database and server co-location services (e.g. AWS), data analytics services (e.g. Google Analytics), session replay records for app analytic purposes such as crashes, functionality and usability (e.g. MixPanel), and our business, legal and financial advisors; health care providers, care management services or health care payers.
California consumers have the right to request access to the specific pieces of personal information we have collected about them. You may make this request up to two times in a 12-month period.
You may also request additional details about our information practices, including what personal information we have collected about you, the categories of personal information we have collected about you, the categories of sources of such collection, the business or commercial purpose for collecting personal information, the categories of third parties to whom we disclosed your personal information, and the categories of personal information we have disclosed about you,
You also have the right to request the deletion of your personal information (subject to certain exceptions), to correct any inaccurate personal information we may have about you and to receive equal service and price and not be discriminated against even if you exercise any of your CCPA rights (unless permitted by applicable law, such as if the differences are reasonably related to your information).
California consumers may make a rights request by submitting an online request or email us at firstname.lastname@example.org. Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information, which may include your email address, name and account id (which is required only if you already have an account with us). If you have an account with us, you can find your account id on your main account page after you log in.