Join our team

Be part of our journey to help people live a healthier life.

email@gmail.com

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Customer Services Content Specialist

Lumen’s mission is to create a world where every person has access to personalized nutrition which matches their physiology, personality, and lifestyle. Lumen measures your metabolism in a single breath and helps you lose weight and optimize your workouts. Be part of our journey to help everyone have access to personalized nutrition.

We’re looking for a Customer Services Content Specialist who will help build our self service, FAQ’s and KB platforms in addition to helping customers achieve their fitness goals by using Lumen.

We’re all about teamwork. The role includes working with a great bunch of scientists, developers and product people.

Responsibilities

  • As a Customer Services Content Specialist you will be responsible for providing outstanding technical support and product assistance to customers worldwide through online chat and email and translate this into meaningful content
  • Identify behavioural & technical issues, patterns and trends and transform them into actionable content
  • Work with the Services team members to identify content and training needs to improve team productivity and shorten customer engagement without compromising on quality
  • Improve Customer Satisfaction

Skills and qualifications

  • Native English speaker
  • Experience in creating content through Knowledge base, FAQ’s or/and LMS systems
  • Technical troubleshooting ability
  • Great communication and interpersonal skills
  • Customer orientated
  • Knowledge and experience with nutrition / metabolism / health - Advantage

How to apply

Send us an email to eitan@lumen.me and let’s meet.

Full-stack Web Developer

We are looking for an experienced web developer to join our innovation team and help develop our next generation systems in terms of technology and UI/UX.

We’re all about teamwork, the job includes working with a great bunch of scientists, developers, designers and product dudes. so, human skills are a requirement too.

You will focus on the company's web presence such as website, blog and dashboards.

We believe in cross-functional people as well as cross-functional teams, so there are always opportunities to influence decisions, support other engineers within your team and work across the full stack.

Responsibilities

  • Design, build and deploy web applications in various fields
  • Optimize performance of web-services and views
  • Ensure high security standards
  • Implement & optimize the UI/UX - pixel perfect and eye for slickness - a plus
  • Follow engineering best practices (unit testing, automation, code reviews, etc.) and keep up to date with the latest trends and technologies
  • Collaboration with cross-functional teams to define, design, and ship new features
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills and qualifications

  • Bachelor's degree in Computer Science or Engineering or equivalent practical experience. 
  • At least 4 years of experience in Web Development  (HTML5, CSS, SASS, JS etc.) 
  • Strong knowledge of UI design principles, patterns, and best practices
  • Experience with React JS - advantage 
  • Experience with GraphQL - advantage
  • Experience with SQL/NoSQL databases, such as MySQL, Elasticsearch, etc
  • Good scripting and programming skills - Advantage (Docker / Python / Node.js / Kotlin)
  • A drive to learn and master new technologies and techniques.

How to apply

Send us an email to avi@lumen.me and let’s meet.

Product Data Manager

Lumen is hiring a Product Data Manager to join our consumer squad.

Lumen’s mission is to create a world where every person has access to personalized nutrition which is aligned with their physiology, personality, and lifestyle. With Lumen, our user's can measure their metabolism with a single breath, helping them lose weight, optimize workouts and maintain a healthy lifestyle.

As part of the consumer squad, you will play a central role and work closely with different stakeholders in the company. An ideal candidate is passionate about data with both product and BI/Data analytics background.

Responsibilities

  • Define and optimize product KPI's
  • Build and own the analytics and data infrastructure of the product
  • Make sure all the data is tracked and accessible to squad members
  • Find new product opportunities, evaluate the impact of different problems and solutions
  • Work closely with the research and algorithm team on creating new machine learning algorithms and optimizing the existing algorithms
  • An important part of the product team, involved in various aspects of the process, from finding opportunities to tracking and optimizing features

Skills and qualifications

  • Passionate lifestyle hacker - interest in nutrition, fitness, metabolism, etc is a must!
  • Quantitative analysis as a second nature
  • Concise presentation of data, ability to see beyond the numbers and understand how our users interact with the App
  • Deep knowledge in analytics, BI tools and SQL
  • BI/Data analytics background is a must
  • Product management experience - big plus
  • Consumer startup experience - big plus

How to apply

Send us an email to tomer@lumen.me and let’s meet.

Data Scientist

We’re looking for a talented data scientist who will help us discover the information within in a versatile and vast amount of data. This person will assist the Lumen team in making us smarter decisions to leader to an even smarter product.

Your primary responsibilities will include applying data mining techniques, doing statistical analysis, implementing models, creating algorithms and running simulations on a regular basis.

Responsibilities

  • Selecting features, building and optimizing classifiers, and using machine learning techniques
  • Ability to translate data to insights while understanding the startup environment and dynamics
  • Data mining using state-of-the-art methods
  • Extending company’s data with third party sources of information when needed
  • Processing, cleansing, and verifying the integrity of data used for analysis
  • Doing ad-hoc analysis and presenting results in a clear manner
  • Creating automated anomaly detection systems and constant tracking of its performance

Expectations

  • Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.
  • Experience with common data science toolkits, such as R, NumPy, MatLab, etc.
  • Great communication skills
  • Experience with data visualisation tools, such as D3.js, GGplot, etc.
  • Experience with SQL/NoSQL databases, such as mySQL, AWS Elasticsearch, mongoDB etc
  • Strong skills in applied statistics skills, such as distributions, statistical testing, regressions, etc.
  • Strong knowledge in scripting and programming skills - Advantage (Python / Node / Java)
  • A drive to learn and master new technologies and techniques
  • Data-oriented personality
  • Relevant education / degrees
  • Knowledge and experience with nutrition, metabolism, health an advantage (a desire to know more about these topics is an advantage)

How to apply

Send us an email to avi@lumen.me and let’s meet.

Senior Backend Developer / Tech Lead

We’re looking for a back-end tech lead to join a cross-functional delivery squad of 5-7 other developers, scientists, and product/design team members.

You will focus on domain logic, persistence, service to service communication and security to allow for performant and scalable software architecture. We believe in cross-functional people as well as cross-functional teams, so there are always opportunities to influence decisions, support other engineers within your team and work across the full stack.

Responsibilities

  • Design, build and deploy microservices
  • Follow engineering best practices (unit testing, automation, code reviews, etc.) and keep up to date with the latest trends and technologies
  • Involvement in full life cycle development, leading the tech side of the squad
  • Collaboration with cross-functional teams to define, design, and ship new features
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Expectations

  • At least 4 years previous background in server-side development, being experienced in the Kotlin and JVM ecosystem
  • We think that you’ll learn the necessary tools on the job, so additional experience with our stack is a bonus. These technologies and tools including Spring Framework, CI tools, Docker, Elasticsearch, etc.
  • Experience with building and running highly available and scalable services using Cloud Platforms, e.g. AWS, ECS/Kubernetes and such.
  • Agile and cross-functional development
  • You thrive when working in a team.
  • Knowledge and experience with Flutter/Dart - advantage
  • Knowledge and experience with Python - advantage
  • Knowledge and experience with nutrition, metabolism, health an advantage (a desire to know more about these topics is an advantage)

How to apply

Send us an email to zachi@lumen.me and let’s meet.

Customer Support Expert

Lumen’s mission is to create a world where every person has access to personalized nutrition which matches their physiology, personality, and lifestyle. Lumen measures your metabolism in a single breath and helps you lose weight and optimize your workouts. From metabolic tracking to personalized nutrition plans, Lumen is an effortless metabolic tracking and wellness coach all in the palm of your hand! Be part of our journey to help people live a healthier life.

We’re looking for a Customer Support Expert who will help our customers achieve their metabolic goals by using Lumen.We’re all about teamwork. The role includes working with a great bunch of scientists, developers and product people.

Responsibilities

  • As a Customer Support Expert you will be responsible for providing outstanding technical support and product assistance to customers worldwide through online chat and email
  • Improve Customer Satisfaction
  • You will be working Mondays - Fridays US Eastern Time

Skills and qualifications

  • Native English speaker or equivalent (both verbal and written)
  • Technical troubleshooting ability
  • Great communication and interpersonal skills
  • Customer orientated
  • Team player
  • Knowledge and experience with nutrition / metabolism / health - Advantage (a desire to know more about these topics is an advantage too)

How to apply

Send us an email to eitan@lumen.me and let’s meet.

Customer Services Content Specialist

Lumen’s mission is to create a world where every person has access to personalized nutrition which matches their physiology, personality, and lifestyle. Lumen measures your metabolism in a single breath and helps you lose weight and optimize your workouts. Be part of our journey to help everyone have access to personalized nutrition.

We’re looking for a Customer Services Content Specialist who will help build our self service, FAQ’s and KB platforms in addition to helping customers achieve their fitness goals by using Lumen.

We’re all about teamwork. The role includes working with a great bunch of scientists, developers and product people.

Responsibilities

  • As a Customer Services Content Specialist you will be responsible for providing outstanding technical support and product assistance to customers worldwide through online chat and email and translate this into meaningful content
  • Identify behavioural & technical issues, patterns and trends and transform them into actionable content
  • Work with the Services team members to identify content and training needs to improve team productivity and shorten customer engagement without compromising on quality
  • Improve Customer Satisfaction

Skills and qualifications

  • Native English speaker
  • Experience in creating content through Knowledge base, FAQ’s or/and LMS systems
  • Technical troubleshooting ability
  • Great communication and interpersonal skills
  • Customer orientated
  • Knowledge and experience with nutrition / metabolism / health - Advantage

How to apply

Send us an email to eitan@lumen.me and let’s meet.

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