Join our team

Be part of our journey to help people live a healthier life.

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Customer Services Content Specialist

Lumen’s mission is to create a world where every person has access to personalized nutrition which matches their physiology, personality, and lifestyle. Lumen measures your metabolism in a single breath and helps you lose weight and optimize your workouts. Be part of our journey to help everyone have access to personalized nutrition.

We’re looking for a Customer Services Content Specialist who will help build our self service, FAQ’s and KB platforms in addition to helping customers achieve their fitness goals by using Lumen.

We’re all about teamwork. The role includes working with a great bunch of scientists, developers and product people.

Responsibilities

  • As a Customer Services Content Specialist you will be responsible for providing outstanding technical support and product assistance to customers worldwide through online chat and email and translate this into meaningful content
  • Identify behavioural & technical issues, patterns and trends and transform them into actionable content
  • Work with the Services team members to identify content and training needs to improve team productivity and shorten customer engagement without compromising on quality
  • Improve Customer Satisfaction

Skills and qualifications

  • Native English speaker
  • Experience in creating content through Knowledge base, FAQ’s or/and LMS systems
  • Technical troubleshooting ability
  • Great communication and interpersonal skills
  • Customer orientated
  • Knowledge and experience with nutrition / metabolism / health - Advantage

How to apply

Send us an email to eitan@lumen.me and let’s meet.

Customer Services Nutritionist

We’re looking for a Customer Services Nutritionist who will help our customers achieve their metabolic goals by using Lumen.

Lumen’s mission is to create a world where every person has access to personalized nutrition which matches their physiology, personality, and lifestyle.

Lumen measures your metabolism in a single breath and helps you lose weight and optimize your workouts. From metabolic tracking to personalized nutrition plans, Lumen is an effortless metabolic tracking and wellness coach all in the palm of your hand!

Be part of our journey to help people live a healthier life.

We’re all about teamwork, the role includes working with a great bunch of scientists, developers and product people.


Responsibilities

  • As a Customer Services Nutritionist, you will be responsible for providing outstanding Nutrition guidance and Support to customers worldwide through online chat, email and video calls
  • Conduct Nutrition and Onboarding calls with customers on a daily basis
  • Improve Customer Satisfaction
  • You will be working Mondays - Fridays US Eastern Time

Skills and qualifications

  • Native English speaker or equivalent (both verbal and written)
  • BS.c in Nutritional Sciences
  • M.Sc in Physiology - Big Advantage
  • 3+ years of Clinical experience
  • Experience working with US based customers
  • Great communication and interpersonal skills 
  • Customer orientated
  • Ability to multitask without compromising quality
  • Technical troubleshooting ability
  • A problem solver  
  • Team player

How to apply

Send us an email to career@lumen.me and let’s meet.

Office Manager (Part-Time)

We're looking for a Part-Time Office Manager to oversee our office operations. 

In this role, you’ll be a strong cultural ambassador for Lumen, and you will be required to actively discover new ways to ensure the smooth running of the office and improve procedures.

You must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

This role is a part-time, 100% position for 6 months.


Responsibilities

  • Monitor costs and expenses to assist in budget preparation, manage office G&A budget
  • Purchasing and bookkeeping
  • Assist in the on-boarding process for new hires
  • Plan in-house and off-site activities for yearly events such as fun days, holidays and birthdays
  • Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, bills, errands, shopping
  • Plan and coordinate administrative procedures and systems and devise ways to streamline processes

Skills and qualifications

  • Proven experience as an Office Manager, Front Desk Manager, or Administrative Assistant in a startup environment
  • Excellent written and verbal communication skills in English and Hebrew
  • Attention to detail and problem solving skills
  • Strong organizational and planning skills in a fast-paced environment

How to apply

Send us an email to career@lumen.me and let’s meet.

Senior Mobile Developer

We are looking for an experienced Senior Mobile Developer to join our mobile team and help develop the next generation application in terms of technology and UI/UX.

You will be joining our mobile team which develops and constantly deploy multi-platform apps for iOS and Android using Google's new Flutter development framework.

We’re all about teamwork, the job includes working with a great bunch of scientists, developers, designers and product dudes.


Responsibilities

  • High throughput of high-quality and well-architected and tested code
  • Keep up to date with the best practices and patterns in both Flutter development and app design
  • Be ready to acquire an in-depth understanding of our technical challenges

Skills and qualifications

  • Bachelor's degree in Computer Science or Engineering or equivalent practical experience
  • At least 5 years of experience in iOS or Android Development (xcode, BLE, camera, sensors, healthkit)
  • Strong knowledge of UI design principles, patterns, and best practices
  • A drive to learn and master new technologies and techniques
  • Data-oriented personality
  • Consumer startup experience - big plus
  • Knowledge and experience with nutrition / metabolism / health - advantage (a desire to know more about these topics is an advantage too)
  • Experience with Flutter - advantage
  • Experience with SQL/NoSQL databases, such as MySQL, Elasticsearch, etc - advantage

How to apply

Send us an email to career@lumen.me and let’s meet.

Research Manager

We’re looking for a talented Research Manager who will help us to improve and validate the Lumen measurement and product. 

As part of the research and science squad, you will assist in making smarter decisions to lead to an even smarter product. 

We’re all about teamwork, the job includes working with a great bunch of scientists, developers, designers and product dudes.

Responsibilities

  • Preparation of protocols for clinical trials and for internal researches
  • Establish, recruitment and manage a research group
  • Communicating with subjects – on the phone, via email, and in face-to-face meetings
  • Literature review in the field of physiology
  • Management, analysis, and documentation of the data
  • Ability to translate data to insights while understanding the startup environment and dynamics 
  • Doing ad-hoc analysis and presenting results in a clear manner

Skills and qualifications

  • Adaptive and a quick learner, efficient in multitasking, highly organized and excellent record keeping
  • Highly motivated and results driven individual with a passion for working in a fast-paced and evolving organization
  • Excellent written and oral communication and presentation skills in English – must
  • Experience as a Clinical Research Associate / monitor or in a health sciences field / clinical research setting is preferred.
  • A strong science background
  • To be able to work independently
  • Experience with common data science toolkits, such as R, NumPy, MatLab, etc.
  • Great communication skills
  • Strong skills in applied statistics skills, such as distributions, statistical testing, regressions, correlations, etc.
  • Data-oriented personality
  • Relevant education / degrees 
  • Knowledge and experience with nutrition, metabolism, health an advantage (a desire to know more about these topics is an advantage)

How to apply

Send us an email to career@lumen.me and let’s meet.

Product Data Manager

Lumen is hiring a Product Data Manager to join our consumer squad.

Lumen’s mission is to create a world where every person has access to personalized nutrition which is aligned with their physiology, personality, and lifestyle. With Lumen, our user's can measure their metabolism with a single breath, helping them lose weight, optimize workouts and maintain a healthy lifestyle.

As part of the consumer squad, you will play a central role and work closely with different stakeholders in the company. An ideal candidate is passionate about data with both product and BI/Data analytics background.

Responsibilities

  • Define and optimize product KPI's
  • Build and own the analytics and data infrastructure of the product
  • Make sure all the data is tracked and accessible to squad members
  • Find new product opportunities, evaluate the impact of different problems and solutions
  • Work closely with the research and algorithm team on creating new machine learning algorithms and optimizing the existing algorithms
  • An important part of the product team, involved in various aspects of the process, from finding opportunities to tracking and optimizing features

Skills and qualifications

  • Passionate lifestyle hacker - interest in nutrition, fitness, metabolism, etc is a must!
  • Quantitative analysis as a second nature
  • Concise presentation of data, ability to see beyond the numbers and understand how our users interact with the App
  • Deep knowledge in analytics, BI tools and SQL
  • BI/Data analytics background is a must
  • Product management experience - big plus
  • Consumer startup experience - big plus

How to apply

Send us an email to tomer@lumen.me and let’s meet.

Senior Backend Developer / Tech Lead

We’re looking for a back-end tech lead to join a cross-functional delivery squad of 5-7 other developers, scientists, and product/design team members.

You will focus on domain logic, persistence, service to service communication and security to allow for performant and scalable software architecture. We believe in cross-functional people as well as cross-functional teams, so there are always opportunities to influence decisions, support other engineers within your team and work across the full stack.

Responsibilities

  • Design, build and deploy microservices
  • Follow engineering best practices (unit testing, automation, code reviews, etc.) and keep up to date with the latest trends and technologies
  • Involvement in full life cycle development, leading the tech side of the squad
  • Collaboration with cross-functional teams to define, design, and ship new features
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Expectations

  • At least 4 years previous background in server-side development, being experienced in the Kotlin and JVM ecosystem
  • We think that you’ll learn the necessary tools on the job, so additional experience with our stack is a bonus. These technologies and tools including Spring Framework, CI tools, Docker, Elasticsearch, etc.
  • Experience with building and running highly available and scalable services using Cloud Platforms, e.g. AWS, ECS/Kubernetes and such.
  • Agile and cross-functional development
  • You thrive when working in a team.
  • Knowledge and experience with Flutter/Dart - advantage
  • Knowledge and experience with Python - advantage
  • Knowledge and experience with nutrition, metabolism, health an advantage (a desire to know more about these topics is an advantage)

How to apply

Send us an email to zachi@lumen.me and let’s meet.

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