View All Positions

Customer Services Nutritionist

We’re looking for an outstanding Nutritionist to join our team and be part of a life-changing technology that improves metabolic health and quality of life.
Our ideal candidate must be a native English speaker (or equivalent) with excellent communication and interpersonal skills.

As a part of the Customer Services team, you will have the opportunity to empower our users to make smarter decisions about their nutrition and their lifestyle. You will help our customers achieve their metabolic goals by using Lumen.

As a part of the role, we offer:

  • Option to engage with a wide range of different users and “nutrition mindsets” in order to grow your professional skills
  • Various opportunities for professional growth in the nutrition and high-tech field

To accommodate our worldwide customers, you will work Monday through Friday - morning or evening hours. 
 

Responsibilities

  • Provide product and technical support via online chat, email, and video call, as well as nutritional and physiological guidance to our customers
  • Build great relationships with our customers and increase customer satisfaction
  • Conduct nutrition calls with customers 
  • Work closely with the Product team on new initiatives

What we’re looking for

  • Native English speaking level- (both verbal and written) - MUST!
  • BS.c in Nutrition Science - Must
  • Background in Exercise Physiology or Health / Wellness Coaching - a significant advantage
  • M.Sc in Nutrition Science or related field - an advantage
  • Experience working with US-based customers - an advantage
  • Excellent communication and interpersonal skills
  • Customer-orientated
  • Ability to multitask without compromising quality
  • Technical troubleshooting ability
  • A problem solver
  • Team player